header colore
SPA regulation

SPA regulation

  • It is compulsory to wear a swimsuit in the spa.

  • Admission to the spa is not permitted to children under the age of 14.

  • It is compulsory to shower before accessing the dry area / wet area.

  • It is forbidden to smoke and use mobile phones.

  • It is compulsory to keep an appropriate tone of voice and respect the relaxing environment.

  • It is compulsory to use the appropriate towel inside the saunas and the relaxation area.

  • You must be barefoot to enter the saunas.

  • The use of slippers is recommended for all the Turkish baths.

  • It is forbidden to modify the regulation devices. Temperature changes, the addition of water, the operation of fans and similar ventilation devices are exclusively carried out by the Spa staff.

  • Everyone using the spa should understand its features (high temperature, air humidity, etc.) and its effects on the body. In case of health problems, consult your physician before accessing spa services.

  • Access to spa treatments is not permitted for pregnant women and those who have suffered or currently suffer from cardiac or respiratory tract disorders, after-effects of trauma, recent surgical interventions, and other relevant pathologies.

  • It is recommended to book access to the spa, massages and beauty treatments, by telephone or by e-mail. You will not be required to pay for the service at the time of booking. Payment must be made at the Spa Reception before treatment.

  • Reservations made by the guest or by their representative are binding. It is possible to cancel or change your booking 24 hours before the time of your reservation.

  • Entry to the spa area is regulated by time slots within which you can enter for 1 or 2 hours.

  • Reception will provide you with a vanity kit including a towel, bathrobe, slippers, and the electronic bracelet that will allow you to access the facilities.

  • The bracelet, bathrobe, towel and slippers should be returned to the Reception at the time of departure.

  • Service personnel are required to supervise and are authorised to intervene to ensure these conditions are met.